ball-jointed dolls & accessories
Payment options
I'm an Ukrainian resident, and the biggest issue for me as a seller on the international market is that Ukraine still doesn't have a fully operational PayPal. Ukrainians can only send money and accept it as "friends and family" only. It means PayPal doesn't allow Ukrainian sellers to do business through its services and doesn't provide 180 days protection period for the buyers.
As there are a lot of customers who would like to use PayPal, I use an intermediator - Western Bid. It's a reliable company who provides such kind of services for more than 10 years. I started doing my business on Etsy in 2014, using Western Bid as intermediator, and never had issues. And it was just a regular payment experience for my customers.
I can accept money for physical goods through Western Bid, using their PayPal account and abiding by their rules.
If you want to pay by credit card, Western Bid also processes this kind of payments.
Obviously, Western Bid takes a fee on all orders processed through their service.
Western Bid doesn't allow me to sell digital files through personal links, like I do for physical goods. Please read the instructions for purchasing digital files below.
I made everything on my side to build a reliable reputation within BJD community and to make sure that the time from placing an order during preorder period to the completion of your order was as fast as possible.
Ukrainian residents receive 15% discount on all orders automatically, because domestic payments don't have the fees listed above.
How to pay for physical goods:
After you've made a purchase in my shop you'll receive an automatically generated email with your order number.
I have to calculate the shipping cost for your order in case of combined shipping. I also create a personal listing for the payment by PayPal or credit card option via Western Bid service on their dedicated Lavky market, and I will send you a 2nd email with the link to your listing.
Please be patient, as it may take up to 1-2 business days for me to send you a 2nd email with payment details.
Please make your payments within 3 working days after you received the email with payment details from me. If the payment isn't done in 3 working days, your purchase will be cancelled.
If you need more time to complete your payment, please contact me prior to making your purchase, so we can discuss the terms. Please note that layaways and delayed payments are applicable to a certain items only.
I can offer layaway for BJD dolls. You'll see two options in the listing:
- Complete order,
- 3 parts layaway: 1st deposit.
Please choose 2nd option if you want to use layaway.
About 30% of the doll cost should be paid as the 1st deposit, also shipping cost and additional services like faceup and clothes are added to the 1st deposit.
You'll be sent an email with payment details the same way like it's done for any other order, all of the above applies to it.
There will be 3 links for all 3 layaway parts at once. The deadline for 2nd and 3rd parts will be added to corresponding links. So as you'll have all the info regarding your layaway in a single email.
You can complete your layaway earlier, if it's more convenient to you. If the doll is in stock, it will be sent shortly after you complete the final layaway payment.
Important: as BJD dolls are made to order and casting services cost a lot, all of the deposits are non-refundable! Please consider your purchases carefully.
Digital files purchase:
Since Buymeacoffee introduced Shops I moved all of my digital stuff there. The files are available for the download right after purchase.
Please note that my tutorials are pretty heavy, like 25 Mb or more, so downloading may take some time depending on your Interned connection. Patterns are not as heavy though.
Last updated: June 17th, 2024
